How To Effectively Manage Outbound Calling For Your Business?
With the rapid advancement of technology, getting real-time data about consumers has never been easier. And along with careful planning, if you adopt the right technology to reach out for these prospects and provide them with proactive support, you can guarantee a drastic increase in your business’s ROI.
But how can I reach these prospects?
Through outbound marketing! Including telemarketing in your sales strategy, will give you leverage over your competitors.
But why outbound marketing?
- Because outbound calls are very effective when reaching both B2B and B2C prospects
- Because the costs for social media marketing has multiplied with the sudden increase of fierce competition and reaching audience organically is time-consuming
- Because outbound marketing is cheaper than SEO
- Because it improves your brand awareness
- Because it helps you generate leads easily and gives you better insight into the lead
- Apart from generating new leads, it helps you retain the existing ones because you need to make sure that your customers are having a great experience using your product or service
- And finally, because it sells!
If your business has been in the industry for a long time and you already have a large set of data, you can enhance and manage this data in a better way with outbound marketing.
How can I effectively manage outbound calling for my business, with the help of NeoDove ?
NeoDove is an all in one business communication tracking and reporting platform made to provide tailored solutions to organizations of any size and scale. Not only that, but NeoDove also provides an app for uniform interaction among all divisions, processes and, parts of the company, from sales and marketing, to finance and HR.
What are the main features of the platform?
- Single app-based real-time call management and reporting: The platform will help you, monitor, manage and analyze the outbound communication in real-time, streamline and strengthen the entire CRM process and handle the leads concretely.
- Customize, edit and track questionnaires for building and monitoring scripts: You can create your questions based on the information you need to extract from the prospects. With NeoDove, your calling process becomes systematic and highly productive. You can also get rid of any errors or mismatches prevalent in the calling system.
- Maximizing lead management: No lead ever goes wasted! The platform will help you manage the generated leads in a better way by making you take the appropriate action in handling every one of them. Whether by closing the lead immediately or marking it as a “not interested lead” or by reassigning it to a different department or even by just rescheduling it to a different time.
- Optimize employee’s capacity: Keep a real-time track of the employees’ present capacity of work allocated to them. Identify the progress with the help of tags and cross-examine how many warm, hot and cold leads an employee is handling.
- Multilingual Support: Your employees can record data in NeoDove in English, Hindi or any other supported language.
Along with the above-mentioned features, NeoDove guarantees you strong and robust data security, you can create multiple users and assign them different usage rights according to their organizational hierarchy and you can access the platform in offline mode.